The Role of Process Mapping in Streamlining Business Operations for Efficiency Gains. E-Journal of Science and Emerging Technologies (EJSET), [S. l.], v. 1, n. 1, p. Jan (12–24), 2025. Disponível em: https://ejset.org/index.php/ejset/article/view/6. Acesso em: 10 jun. 2026.